In this tab you can enter the bank accounts you want to link with Billit. With this conection, Billit has up-to-date information which can trigger automatic reminders but it is also used as a basis for the financial overview on the dashboard.
To link your bank accounts with Billit using Ponto, you first need to create a Ponto account and add the bank accounts that you want to link to your Ponto account. You can find the ratings for a Ponto account on the Ponto website.
In Billit, go to ‘Settings’ > ‘Integrations’. Click on the Ponto tile and select ‘Connect' on the following page.
You will now be redirected to the Ponto website. Log in with your Ponto account credentials and activate the bank accounts to which you want to give Billit access.
Your bank accounts are now linked with Billit via Ponto. You can now:
Q: I get the following error message: “There is a problem with the connection between your account and Ponto. Try to connect again via Settings > Integrations > Ponto or contact Ponto support on support@ibanity.com.” What can I do?
A: This means that the link between Billit and Ponto is broken. You can re-establish the link by clicking on the ‘Automate’ submenu in the ‘Bank’ menu. Then click ‘Configure’ in the Ponto box.
Q: I get the following error message: “You have activated Ponto but you did not activate any bank accounts in Ponto. Therefore, the automatic payment check is not possible.” What can I do?
A: This means that you are connected to Ponto but have not given Billit access to the data of your bank accounts in your Ponto account. You can do this by logging into Ponto with your Ponto account and turning on the switches next to the bank accounts to which you want to give Billit access.
Q: I get the following error message: “Ponto does not currently have access to some accounts. As a result, the transactions of that account are no longer synchronised. Sign in to Ponto to re-authenticate your bank accounts.” What can I do?
A: For security reasons, you will need to re-authenticate your accounts with your card reader in your Ponto account every x months (depending on your bank). Sign in to Ponto with your Ponto account to re-authenticate your bank accounts.
